Skip to content

What is your refund policy?

We have a 14-day return policy for store credit, which means you have 14 days after receiving your item to request a refund for store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, not stained or damaged, and with tags attached.


To start a return, you can contact us at anisha@houseofparadox.shop. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

What is your shipping policy?

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Orders under $75 have a flat rate shipping charge of $5 that will be calculated and displayed at checkout. Free shipping for orders over $75.

Can’t find what you need?

Contact our Customer Service Team

Error
Error Message required.